Complete Care At Hagerstown in Hagerstown, MD
Complete Care At Hagerstown is a medium-sized nursing home facility in Hagerstown, Maryland (Washington county). The Nursing Home Site profile for Complete Care At Hagerstown includes: Pricing, Ratings, Activities, Comparisons, Rehab Ratings, Directions, Surveys, and CMS Reviews.
Complete Care At Hagerstown received an overall rating from CMS of 3 stars compared to the MD average of 3.42 and a National average of 3.32. Ratings from residents, family members, and visitors to our site are available below. We also recommend giving them a call to address any additional senior care, nursing care, and rehab questions you may have after reviewing their Nursing Home Site profile.
They have had 5 fine(s).
Totalling: $195377.80.
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Complete Care At Hagerstown?
Select a star to begin leaving your rating
Overall Rating: 3/5 (Full Ratings Below)
Additional Pages about Complete Care At Hagerstown:
Inspections
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Complete Care At Hagerstown Profile Overview
Profile Links for Complete Care At Hagerstown:
Inspections
Penalties
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Senior Care Glossary
Phone, Directions, and Map
They are located at the following address: 14014 Marsh Pike in Hagerstown Maryland 21742.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (301) 733-8700.
Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.
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Prices and Length of Stay
According to our latest records from CMS, the average daily amount billed by Complete Care At Hagerstown to Medicare is $609.25 per day (compared to a Maryland average of $724) and Medicare reimbursed them an average of $449.00 per day. Some accept this as payment in full. Coinsurance and other forms of Medicare and insurance can often help cover most, if not all, of the rest.
It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more Here.
Please note that the pricing above is the average billed to Medicare. Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc). If you are interested in this facility you should contact Complete Care At Hagerstown directly for exact pricing and what options are available for you or your loved one's personal care needs.
Staff Size
Complete Care At Hagerstown provides (per day, per resident) an average of:
Weekend Staffing
Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.87 hours per day per resident (the national average is 1.4 hours).
Additionally, a Physical Therapist (PT) is available an average of 7.98 minutes per day per resident (the national average is 6 minutes).
COVID-19 Vaccine Information
Medicare and Medicaid Ratings
The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.
Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.
Overall Rating: 3 stars 
Health Inspection Rating: 3 stars
Staff Rating: 2 stars 
Quality Measures Rating: 4 stars 
Long Term Stay Rating: 4 stars
Short Term Stay Rating: 4 stars
Compare these ratings with one of the highest rated nursing homes in Hagerstown:
Western Md Hospital Center
Ratings are out of 5 with 5 being the best and 1 being the worst.
Ratings Comparison
Complete Care At Hagerstown in HAGERSTOWN, Maryland has 60 beds compared to the Maryland average of 123.77 and a National average of 106.16.
As of the last update they had a daily average of 74.2 residents compared to the MD average of 91.44 and a National average of 86.4.
This results in a 123.67% daily average occupancy rate compared to the Maryland average of 73.88% and a national average of 81.38%.
Complete Care At Hagerstown's star ratings compare as follows:
- Overall Rating:
3 stars compared to the MD average of 3.42 and a National average of 3.32. - Health Inspection Rating:
3 stars compared to the MD average of 2.76 and a National average of 2.77. - Staffing Rating:
2 stars compared to the MD average of 3.38 and a National average of 3.14. - Quality Measures Rating:
4 stars compared to the MD average of 4.11 and a National average of 3.62. - Long Term Stay Rating:
4 stars compared to the MD average of 3.77 and a National average of 3.33. - Short Term Stay Rating:
4 stars compared to the MD average of 4.12 and a National average of 3.12.
Averaging the available ratings gives an aggregate star rating of 2.86 for Complete Care At Hagerstown versus the MD average of 3.08 and a national average of 3.20.
You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:
Inspection Results Penalty Enforcements
CMS Quality Reporting
This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.Rate of functional assessment and goal setting in treatment plans.
Value: 100.0%
Unadjusted rate of potentially preventable readmissions.
Value: 10.49
Risk-standardized rate of preventable readmissions.
Value: 9.74
Observed rate of discharge to community.
Value: 45.11%
Risk-standardized rate of discharge to community.
Value: 52.68%
Medicare Spending Per Beneficiary (MSPB) score for SNF residents.
Value: 1.26
Rate of medication review and follow-up for residents.
Value: 89.2%
Rate of SNF residents experiencing falls with major injury.
Value: 1.9%
Observed change in self-care score.
Value: 11.7
Observed change in mobility score.
Value: 24.6
Rate of residents at or above expected self-care ability at discharge.
Value: 68.5%
Rate of residents at or above expected mobility level at discharge.
Value: 64.9%
Rate of new or worsened pressure ulcers/injuries.
Value: 4.5%
Observed rate of healthcare-associated infections leading to hospitalization.
Value: 13.61%
Rate of COVID-19 vaccination among SNF healthcare personnel.
Value: 90.6%
Rate of flu vaccination among healthcare personnel.
Value: 32.9%
Resident details and Quality of Care
Measure Description: Percentage of short-stay residents who were rehospitalized after a nursing home admission
Resident Type: Short Stay
Observed Value: 18.18 (This is the actual score observed for the measure.)
Expected Value: 24.98 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Percentage of short-stay residents who had an outpatient emergency department visit
Resident Type: Short Stay
Observed Value: 9.09 (This is the actual score observed for the measure.)
Expected Value: 11.79 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Number of hospitalizations per 1000 long-stay resident days
Resident Type: Long Stay
Observed Value: 3.25 (This is the actual score observed for the measure.)
Expected Value: 2.02 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Number of outpatient emergency department visits per 1000 long-stay resident days
Resident Type: Long Stay
Observed Value: 1.48 (This is the actual score observed for the measure.)
Expected Value: 2.64 (This score is what we would typically expect given the standard conditions and models.)
Ownership, Operational, and Management for Complete Care At Hagerstown
| Organization | Role |
|---|---|
| Schafer, Ron | 5% Or Greater Direct Ownership Interest |
| Silver, Jonathan | 5% Or Greater Direct Ownership Interest |
| Silver, Stephen | 5% Or Greater Direct Ownership Interest |
| Wye Oak Healthcare Of Hagerstown, Llc | Operational/managerial Control |
| Litwa, Karen | Officer |
| Gomez, Rene | Managing Employee |
Hospitals near Complete Care At Hagerstown
|
Meritus Medical Center
11116 Medical Campus Road Hagerstown, MD 21742 (240) 313-9500 Acute Care Hospitals |
Compare Complete Care At Hagerstown
Compare Hagerstown Maryland Nursing Homes and Facilities
Coffman Nursing Home Complete Care At Hagerstown Creekside Center For Rehabilitation And Nursing Julia Manor Nursing And Rehabilitation Center Hagerstown Healthcare CenterThere are 8 Cities within 30 miles of 21742 Hagerstown, MD with Skilled Nursing Facilities
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