Holy Cross Health Center in Manchester, NH
Holy Cross Health Center is a smaller-sized nursing home facility in Manchester, New Hampshire (Hillsborough county). The Nursing Home Site profile for Holy Cross Health Center includes: Ratings, Activities, Comparisons, Rehab Ratings, Directions, Surveys, and CMS Reviews.
Holy Cross Health Center received an overall rating from CMS of 2 stars compared to the NH average of 3.53 and a National average of 3.32. Ratings from residents, family members, and visitors to our site are available below. We also recommend giving them a call to address any additional senior care, nursing care, and rehab questions you may have after reviewing their Nursing Home Site profile.
They have had 1 fine(s).
Totalling: $657.80.
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Estate Planning
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Medicare Ratings
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Holy Cross Health Center?
Select a star to begin leaving your rating
Overall Rating: 2/5 (Full Ratings Below)
Additional Pages about Holy Cross Health Center:
Inspections
Penalties
Directions
Holy Cross Health Center Profile Overview
Profile Links for Holy Cross Health Center:
Inspections
Penalties
Directions
Senior Care Glossary
Phone, Directions, and Map
They are located at the following address: 357 Island Pond Road in Manchester New Hampshire 03109.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (603) 628-3550.
Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.
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Additional Care Home Services & Info
Medicare and Medicaid participation for Holy Cross Health Center began on Mar 15, 1996.
Clinical Labs, Dental Care, Dietary, Housekeeping, Mental Health, Nursing, Occupational Therapy, Pharmacy, Physician, Podiatry, Physical Therapy, Social Work, Speech Pathology, Therapeutic Activities, Therapeutic Qualified Activities, X-rays
Ownership Changes: 0
Medicaid ID: 30009262
Financial Year End: 12-31
Medicare Administrative Contractor (MAC): NATIONAL HERITAGE (NEW HAMPSHIRE)
CMS Regional Office: Boston
Area: Urban
Dually Certified Beds: 40
Staff Size
Holy Cross Health Center provides (per day, per resident) an average of:
Weekend Staffing
Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.79 hours per day per resident (the national average is 1.4 hours).
Additionally, a Physical Therapist (PT) is available an average of 10.32 minutes per day per resident (the national average is 6 minutes).
Additional Staffing can be viewed below. Each number represents a Full-time Equivalent (FTE) Employee of the type listed above it at Holy Cross Health Center. Read how FTE is defined.
COVID-19 Vaccine Information
Medicare and Medicaid Ratings
The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.
Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.
Overall Rating: 2 stars 
Health Inspection Rating: 3 stars 
Staff Rating: 1 stars 
Quality Measures Rating: 3 stars
Long Term Stay Rating: 3 stars
Short Term Stay Rating: stars 
Compare these ratings with one of the highest rated nursing homes in Manchester:
Villa Crest
Ratings are out of 5 with 5 being the best and 1 being the worst.
Ratings Comparison
Holy Cross Health Center in MANCHESTER, New Hampshire has 40 beds compared to the New Hampshire average of 100.22 and a National average of 106.16.
As of the last update they had a daily average of 23.8 residents compared to the NH average of 79.99 and a National average of 86.4.
This results in a 59.5% daily average occupancy rate compared to the New Hampshire average of 79.81% and a national average of 81.38%.
Holy Cross Health Center's star ratings compare as follows:
- Overall Rating:
2 stars compared to the NH average of 3.53 and a National average of 3.32. - Health Inspection Rating:
3 stars compared to the NH average of 2.86 and a National average of 2.77. - Staffing Rating:
1 stars compared to the NH average of 3.45 and a National average of 3.14. - Quality Measures Rating:
3 stars compared to the NH average of 3.74 and a National average of 3.62. - Long Term Stay Rating:
3 stars compared to the NH average of 3.46 and a National average of 3.33. - Short Term Stay Rating:
3 stars compared to the NH average of 3.7 and a National average of 3.12.
Averaging the available ratings gives an aggregate star rating of 2 for Holy Cross Health Center versus the NH average of 2.96 and a national average of 3.20.
You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:
Inspection Results Penalty Enforcements
CMS Quality Reporting
This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.Rate of COVID-19 vaccination among SNF healthcare personnel.
Value: 95.7%
Rate of flu vaccination among healthcare personnel.
Value: 30.8%
Resident details and Quality of Care
Measure Description: Percentage of short-stay residents who were rehospitalized after a nursing home admission
Resident Type: Short Stay
Observed Value: 0.00 (This is the actual score observed for the measure.)
Expected Value: 0.00 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Percentage of short-stay residents who had an outpatient emergency department visit
Resident Type: Short Stay
Observed Value: 0.00 (This is the actual score observed for the measure.)
Expected Value: 0.00 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Number of hospitalizations per 1000 long-stay resident days
Resident Type: Long Stay
Observed Value: 0.96 (This is the actual score observed for the measure.)
Expected Value: 0.87 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Number of outpatient emergency department visits per 1000 long-stay resident days
Resident Type: Long Stay
Observed Value: 0.68 (This is the actual score observed for the measure.)
Expected Value: 1.57 (This score is what we would typically expect given the standard conditions and models.)
Ownership, Operational, and Management for Holy Cross Health Center
| Organization | Role |
|---|---|
| Sisters Of Holy Cross, Inc./u.s. Region | 5% Or Greater Direct Ownership Interest |
| Gagnon, Dorris | Director |
| Auclair, Louise | Officer |
| Auger, Eileen | Officer |
| Dupere, Diane | Officer |
| Hoffler, Ann | Officer |
| Jette, Rachel | Officer |
| Labranche, Eleanor | Officer |
| Labrie, Pauline | Officer |
| Langevin, Judith | Officer |
| Le Bel, Pauline | Officer |
| Maurier, Pauline | Officer |
| Roy, Elizabeth | Officer |
| Wojtkiewicz, Scott | Managing Employee |
Hospitals near Holy Cross Health Center
|
Elliot Hospital
1 Elliot Way Manchester, NH 03103 (603) 669-5300 Acute Care Hospitals |
Catholic Medical Center
100 Mcgregor Street Manchester, NH 03102 (603) 668-3545 Acute Care Hospitals |
Compare Holy Cross Health Center
Compare Manchester New Hampshire Nursing Homes and Facilities
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