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Our Lady Of Hope Health Center in Richmond, VA

Our Lady Of Hope Health Center is a medium-sized nursing home facility in Richmond, Virginia (Henrico county). The Nursing Home Site profile for Our Lady Of Hope Health Center includes: Pricing, Visiting / Business Hours, Resident Health and Wellness, Ratings, Activities, Comparisons, Rehab Ratings, Directions, Surveys, and CMS Reviews.


Our Lady Of Hope Health Center received an overall rating from CMS of 4 stars compared to the VA average of 3.12 and a National average of 3.32. Ratings from residents, family members, and visitors to our site are available below. We also recommend giving them a call to address any additional senior care, nursing care, and rehab questions you may have after reviewing their Nursing Home Site profile.

They have had 2 fine(s).
Totalling: $1625.00.


Nursing Home Activities Image 2
They have 75 beds and a daily average of 72.8 residents (which would leave,on average, 2 beds available). Our Lady Of Hope Health Center participates in Medicare and Medicaid and are classified as a Non profit - Church related ownership. They offer residential councils. They are not located inside a hospital. They do not belong to a continuing care community.

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Resident Ratings SNF, CCRS, and ALFs Estate Planning Pricing Wellness Area Map Staffing Medicare Ratings Comparison Question Mark Icon Visiting and Business Hours

Due to COVID-19 and just new rules in general, many nursing homes have new procedures for visiting. We advise calling Our Lady Of Hope Health Center ( at (804) 360-1960 ) to see what their protocols are for visiting and placement appointments if you are not already familiar with them.

Monday
24 Hours
Tuesday
24 Hours
Wednesday
24 Hours
Thursday
24 Hours
Friday
24 Hours
Saturday
24 Hours
Sunday
24 Hours
Inspection Magnifying Glass Icon Resident, Visitor, CMS Ratings
How would you rate your overall experience with:

Our Lady Of Hope Health Center?

Select a star to begin leaving your rating

CMS Logo Overall Rating: 4/5 (Full Ratings Below)



Additional Pages about Our Lady Of Hope Health Center:
Inspections Penalties Directions

Inspection Magnifying Glass Icon Our Lady Of Hope Health Center Profile Overview
Nursing Home:
Our Lady Of Hope Health Center
Business Name:
Our Lady Of Hope Health Center, Inc
CMS ID:
495311
Street Address:
13700 NORTH GAYTON ROAD
City:
Richmond
State:
Virginia
Zip Code:
23233
CMS Rating:
4 star overall rating
Sprinklers:
Yes
Participation:
Medicare and Medicaid
Ownership:
Non profit - Church related
In a Hospital:
No
Councils:
Residential Councils
Special Focus:
Continuing Care:
No

Profile Links for Our Lady Of Hope Health Center:
Inspections Penalties Directions Senior Care Glossary

Contact Info Icon Phone, Directions, and Map

They are located at the following address: 13700 North Gayton Road in Richmond Virginia 23233.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (804) 360-1960.




Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.

Click for Directions including Mobile Review Icon Prices and Length of Stay

According to our latest records from CMS, the average daily amount billed by Our Lady Of Hope Health Center to Medicare is $671.80 per day (compared to a Virginia average of $716) and Medicare reimbursed them an average of $391.60 per day. Some accept this as payment in full. Coinsurance and other forms of Medicare and insurance can often help cover most, if not all, of the rest. It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more Here.

Please note that the pricing above is the average billed to Medicare. Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc). If you are interested in this facility you should contact Our Lady Of Hope Health Center directly for exact pricing and what options are available for you or your loved one's personal care needs.

Inspection Magnifying Glass Icon Health and Demographics

The average age at Our Lady Of Hope Health Center is approximately 87 years old.


The last time this data was collected they cared for at least 30 men and 71 women in a one year period that received Medicare benefits. This number fluctuates with each new resident.


Percentage of patients at Our Lady Of Hope Health Center with the following conditions:

Atrial Fibrillation
33.663%
Alzheimer's
61.386%
Asthma
14.851%
Cancer
13.861%
CHF
43.564%
COPD
31.683%
Depression
50.495%
Diabetes
36.634%
Hyperlipidemia
54.455%
IHD
45.545%
Osteoporosis
24.752%
RA or OA
65.347%
Schizophrenia
9.901%
Stroke
9.901%

Resources SNF, CCRS, and ALFs Estate Planning Senior Care Dictionary Inspections Penalties Directions

Activities and Services Icon Additional Care Home Services & Info

Medicare and Medicaid participation for Our Lady Of Hope Health Center began on Aug 01, 1996.


Services Provided by Our Lady Of Hope Health Center include:
Dietary, Housekeeping, Nursing, Occupational Therapy, Pharmacy, Physician, Physician Extender, Physical Therapy, Social Work, Speech Pathology, Therapeutic Activities, Therapeutic Social Services, Therapeutic Qualified Activities

Ownership Changes: 0
Medicaid ID: 004953118
Financial Year End: 06-30
Medicare Administrative Contractor (MAC): BLUE CROSS (VIRGINIA/WEST VA)
CMS Regional Office: Philadelphia
Area: Urban
Dually Certified Beds: 30
Multi-Facility Name: CATHOLIC DIOCESE OF RICHMOND

General Information Icon Staff Size

Our Lady Of Hope Health Center provides (per day, per resident) an average of:

Registered Nurse
102 minutes
LPN / LVN
181.2 minutes
CNA
300.6 minutes

Weekend Staffing

Total RN Weekend Hours:
1.0970 hours
Total Weekend Nursing:
8.50531 hours

Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 4.72 hours per day per resident (the national average is 1.4 hours).


Additionally, a Physical Therapist (PT) is available an average of 8.34 minutes per day per resident (the national average is 6 minutes).


Additional Staffing can be viewed below. Each number represents a Full-time Equivalent (FTE) Employee of the type listed above it at Our Lady Of Hope Health Center. Read how FTE is defined.

Activities
1.14
Administration
3.06
CNAs
23.51
Dietitians
0.13
Food Service
19.58
Housekeeping
13.22
LPN / LVN
12.53
Medical Director
0.46
Nursing Director
1.11
Occ. Therapist
0.89
OT Assistant
1.16
Pharmacist
0.07
Physical Therapist
1.93
Physician Ext.
1.14
PT Assistant
1.06
Qualified Activities
1.14
RNs
2.57
Social Services
0.5
Social Worker
1.14
Speech Pathology
1.01
General Information Icon COVID-19 Vaccine Information
Residents who completed primary Covid-19 vaccine
100.0%
Staff who completed primary Covid-19 vaccine
96.9%
Residents up-to-date on Covid-19 Boosters
15.7%
Staff up-to-date on Covid-19 boosters
38.8%
Ratings Icon Medicare and Medicaid Ratings

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.

Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.

Overall Rating: 4 stars 4 star overall rating

Health Inspection Rating: 4 stars 4 star health inspection rating

Staff Rating: 4 stars 4 star nurse staffing rating

Quality Measures Rating: 4 stars 4 star quality measures rating

Long Term Stay Rating: 2 stars 2 star rn staff rating

Short Term Stay Rating: 5 stars 5 star rn staff rating


Compare these ratings with one of the highest rated nursing homes in Richmond:
Vcu Health Childrens Services At Brook Road


Ratings are out of 5 with 5 being the best and 1 being the worst.

See How the Overall Rating is CalculatedView Virginia's Top Lists View All Richmond Nursing Homes Ratings Icon Ratings Comparison
Seniors in a Group Circle

Our Lady Of Hope Health Center in RICHMOND, Virginia has 75 beds compared to the Virginia average of 113.8 and a National average of 106.16.

As of the last update they had a daily average of 72.8 residents compared to the VA average of 88.84 and a National average of 86.4.

This results in a 97.07% daily average occupancy rate compared to the Virginia average of 78.07% and a national average of 81.38%.


Our Lady Of Hope Health Center's star ratings compare as follows:

  1. Overall Rating:
    4 stars compared to the VA average of 3.12 and a National average of 3.32.
  2. Health Inspection Rating:
    4 stars compared to the VA average of 2.72 and a National average of 2.77.
  3. Staffing Rating:
    4 stars compared to the VA average of 2.71 and a National average of 3.14.
  4. Quality Measures Rating:
    4 stars compared to the VA average of 3.74 and a National average of 3.62.
  5. Long Term Stay Rating:
    2 stars compared to the VA average of 3.47 and a National average of 3.33.
  6. Short Term Stay Rating:
    2 stars compared to the VA average of 3.67 and a National average of 3.12.

Averaging the available ratings gives an aggregate star rating of 3.29 for Our Lady Of Hope Health Center versus the VA average of 2.78 and a national average of 3.20.

You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:

Inspection Results Penalty Enforcements

Contact Info Icon CMS Quality Reporting This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.

Rate of functional assessment and goal setting in treatment plans.

Value: 100.0%


Unadjusted rate of potentially preventable readmissions.

Value: 9.88


Risk-standardized rate of preventable readmissions.

Value: 11.43


Observed rate of discharge to community.

Value: 61.74%


Risk-standardized rate of discharge to community.

Value: 63.37%


Medicare Spending Per Beneficiary (MSPB) score for SNF residents.

Value: 1.04


Rate of medication review and follow-up for residents.

Value: 99.2%


Rate of SNF residents experiencing falls with major injury.

Value: 0.0%


Observed change in self-care score.

Value: 11.2


Observed change in mobility score.

Value: 22.4


Rate of residents at or above expected self-care ability at discharge.

Value: 63.7%


Rate of residents at or above expected mobility level at discharge.

Value: 56.7%


Rate of new or worsened pressure ulcers/injuries.

Value: 3.0%


Observed rate of healthcare-associated infections leading to hospitalization.

Value: 6.33%


Rate of COVID-19 vaccination among SNF healthcare personnel.

Value: 100.0%


Contact Info Icon Resident details and Quality of Care

Measure Description: Percentage of short-stay residents who were rehospitalized after a nursing home admission

Resident Type: Short Stay

Observed Value: 17.62 (This is the actual score observed for the measure.)

Expected Value: 18.75 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Percentage of short-stay residents who had an outpatient emergency department visit

Resident Type: Short Stay

Observed Value: 10.00 (This is the actual score observed for the measure.)

Expected Value: 9.03 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Number of hospitalizations per 1000 long-stay resident days

Resident Type: Long Stay

Observed Value: 0.96 (This is the actual score observed for the measure.)

Expected Value: 1.16 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Number of outpatient emergency department visits per 1000 long-stay resident days

Resident Type: Long Stay

Observed Value: 0.57 (This is the actual score observed for the measure.)

Expected Value: 1.73 (This score is what we would typically expect given the standard conditions and models.)


Question Mark Icon Ownership, Operational, and Management for Our Lady Of Hope Health Center
OrganizationRole
Dilorenzo, Francis5% Or Greater Direct Ownership Interest
Mcnichols, MaryManaging Employee
Mcnichols, RobertManaging Employee
Wolfe, PamelaManaging Employee
Hospital Icon Hospitals near Our Lady Of Hope Health Center
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1250 East Marshall Street - Box 980510
Richmond, VA 23298
(804) 828-0938
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Bon Secours - St Marys Hospital Of Richmond
5801 Bremo Rd
Richmond, VA 23226
(804) 285-2011
Acute Care Hospitals
Bon Secours - Richmond Community Hospital
1500 N. 28th Street
Richmond, VA 23223
(804) 225-1700
Acute Care Hospitals
Richmond Va Medical Center
1201 Broad Rock Boulevard
Richmond , VA 23249
(804) 675-5000
ACUTE CARE - VETERANS ADMINIST
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