Town And Country in Santa Ana, CA
Town And Country is a medium-sized nursing home facility in Santa Ana, California (Orange county). The Nursing Home Site profile for Town And Country includes: Pricing, Visiting / Business Hours, Resident Health and Wellness, Ratings, Activities, Comparisons, Rehab Ratings, Directions, Surveys, and CMS Reviews.
Town And Country received an overall rating from CMS of 5 stars compared to the CA average of 3.51 and a National average of 3.32. Ratings from residents, family members, and visitors to our site are available below. We also recommend giving them a call to address any additional senior care, nursing care, and rehab questions you may have after reviewing their Nursing Home Site profile.
They have had 0 fine(s).
Totalling: $0.00.
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Resident Ratings
SNF, CCRS, and ALFs
Estate Planning
Pricing
Wellness
Area Map
Staffing
Medicare Ratings
Comparison
Visiting and Business Hours
Due to COVID-19 and just new rules in general, many nursing homes have new procedures for visiting. We advise calling Town And Country ( at (714) 547-7157 ) to see what their protocols are for visiting and placement appointments if you are not already familiar with them.
Resident, Visitor, CMS Ratings
Town And Country?
Select a star to begin leaving your rating
Overall Rating: 5/5 (Full Ratings Below)
Additional Pages about Town And Country:
Inspections
Penalties
Directions
Town And Country Profile Overview
Profile Links for Town And Country:
Inspections
Penalties
Directions
Senior Care Glossary
Phone, Directions, and Map
They are located at the following address: 555 East Memory Lane in Santa Ana California 92706.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (714) 547-7157.
Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.
Click for Directions including Mobile
Prices and Length of Stay
According to our latest records from CMS, the average daily amount billed by Town And Country to Medicare is $1,368.60 per day (compared to a California average of $872) and Medicare reimbursed them an average of $497.40 per day. Some accept this as payment in full. Coinsurance and other forms of Medicare and insurance can often help cover most, if not all, of the rest.
It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more Here.
Please note that the pricing above is the average billed to Medicare. Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc). If you are interested in this facility you should contact Town And Country directly for exact pricing and what options are available for you or your loved one's personal care needs.
Health and Demographics
The average age at Town And Country is approximately 85 years old.
The last time this data was collected they cared for at least 90 men and 203 women in a one year period that received Medicare benefits. This number fluctuates with each new resident.
Percentage of patients at Town And Country with the following conditions:
Resources SNF, CCRS, and ALFs Estate Planning Senior Care Dictionary Inspections Penalties Directions
Additional Care Home Services & Info
Medicare and Medicaid participation for Town And Country (previously: Town And Country Manor) began on Nov 13, 1981.
Clinical Labs, Dental Care, Dietary, Housekeeping, Mental Health, Nursing, Occupational Therapy, Pharmacy, Physician, Podiatry, Physical Therapy, Speech Pathology, Therapeutic Activities, Therapeutic Social Services, Therapeutic Qualified Activities, X-rays
Ownership Changes: 0
Medicaid ID: 1376532051
Financial Year End: 12-31
Medicare Administrative Contractor (MAC): PALMETTO (CALIFORNIA)
CMS Regional Office: San Francisco
Area: Urban
Dually Certified Beds: 96
Staff Size
Town And Country provides (per day, per resident) an average of:
Weekend Staffing
Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 2.22 hours per day per resident (the national average is 1.4 hours).
Additionally, a Physical Therapist (PT) is available an average of 5.58 minutes per day per resident (the national average is 6 minutes).
Additional Staffing can be viewed below. Each number represents a Full-time Equivalent (FTE) Employee of the type listed above it at Town And Country. Read how FTE is defined.
COVID-19 Vaccine Information
Medicare and Medicaid Ratings
The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.
Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.
Overall Rating: 5 stars 
Health Inspection Rating: 5 stars
Staff Rating: 4 stars 
Quality Measures Rating: 5 stars
Long Term Stay Rating: 5 stars
Short Term Stay Rating: 5 stars
Compare these ratings with one of the highest rated nursing homes in Santa Ana:
South Coast Post Acute
Ratings are out of 5 with 5 being the best and 1 being the worst.
Ratings Comparison
Town And Country in SANTA ANA, California has 96 beds compared to the California average of 99.08 and a National average of 106.16.
As of the last update they had a daily average of 74.1 residents compared to the CA average of 77.97 and a National average of 86.4.
This results in a 77.19% daily average occupancy rate compared to the California average of 78.69% and a national average of 81.38%.
Town And Country's star ratings compare as follows:
- Overall Rating:
5 stars compared to the CA average of 3.51 and a National average of 3.32. - Health Inspection Rating:
5 stars compared to the CA average of 2.76 and a National average of 2.77. - Staffing Rating:
4 stars compared to the CA average of 2.97 and a National average of 3.14. - Quality Measures Rating:
5 stars compared to the CA average of 4.39 and a National average of 3.62. - Long Term Stay Rating:
5 stars compared to the CA average of 4.35 and a National average of 3.33. - Short Term Stay Rating:
5 stars compared to the CA average of 3.58 and a National average of 3.12.
Averaging the available ratings gives an aggregate star rating of 4.14 for Town And Country versus the CA average of 3.08 and a national average of 3.20.
You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:
Inspection Results Penalty Enforcements
CMS Quality Reporting
This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.Rate of functional assessment and goal setting in treatment plans.
Value: 99.7%
Unadjusted rate of potentially preventable readmissions.
Value: 5.61
Risk-standardized rate of preventable readmissions.
Value: 8.34
Observed rate of discharge to community.
Value: 55.14%
Risk-standardized rate of discharge to community.
Value: 57.46%
Medicare Spending Per Beneficiary (MSPB) score for SNF residents.
Value: 1.23
Rate of medication review and follow-up for residents.
Value: 98.9%
Rate of SNF residents experiencing falls with major injury.
Value: 0.0%
Observed change in self-care score.
Value: 7.0
Observed change in mobility score.
Value: 14.8
Rate of residents at or above expected self-care ability at discharge.
Value: 16.4%
Rate of residents at or above expected mobility level at discharge.
Value: 19.7%
Rate of new or worsened pressure ulcers/injuries.
Value: 2.3%
Observed rate of healthcare-associated infections leading to hospitalization.
Value: 8.98%
Rate of COVID-19 vaccination among SNF healthcare personnel.
Value: 97.1%
Rate of flu vaccination among healthcare personnel.
Value: 52.5%
Resident details and Quality of Care
Measure Description: Percentage of short-stay residents who were rehospitalized after a nursing home admission
Resident Type: Short Stay
Observed Value: 20.48 (This is the actual score observed for the measure.)
Expected Value: 24.50 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Percentage of short-stay residents who had an outpatient emergency department visit
Resident Type: Short Stay
Observed Value: 9.05 (This is the actual score observed for the measure.)
Expected Value: 10.27 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Number of hospitalizations per 1000 long-stay resident days
Resident Type: Long Stay
Observed Value: 1.47 (This is the actual score observed for the measure.)
Expected Value: 1.84 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Number of outpatient emergency department visits per 1000 long-stay resident days
Resident Type: Long Stay
Observed Value: 1.14 (This is the actual score observed for the measure.)
Expected Value: 2.09 (This score is what we would typically expect given the standard conditions and models.)
Ownership, Operational, and Management for Town And Country
| Organization | Role |
|---|---|
| Bollins, Rod | Operational/managerial Control |
| Chikami, Amie | Operational/managerial Control |
| Lamendola, Joseph | Operational/managerial Control |
| Moreland, David | Operational/managerial Control |
| Reese, Miles | Operational/managerial Control |
| Walker, Kari | Operational/managerial Control |
| Wolff, Aaron | Operational/managerial Control |
| Dewolfe, Dirk | Director |
| Yi, Robert | Director |
| Kolb, Gina | Officer |
| Preciado, Marissa | Officer |
Hospitals near Town And Country
|
Western Medical Center Santa Ana
1001 North Tustin Avenue Santa Ana, CA 92705 (714) 953-3331 Acute Care Hospitals |
Coastal Communities Hospital
2701 S Bristol St Santa Ana, CA 92704 (714) 754-5454 Acute Care Hospitals |
Compare Town And Country
Compare Santa Ana California Nursing Homes and Facilities
Town And Country South Coast Global Medical Center D-p Snf Advanced Rehab Center Of Tustin St Edna Subacute And Rehabilitation Center The Hills Post Acute Country Villa Plaza Convalescent Center French Park Care CenterThere are 35 Cities within 30 miles of 92706 Santa Ana, CA with Skilled Nursing Facilities
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Learn more about Town And Country
Inspection Results Penalty Enforcements Maps and Directions
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