White Oak Manor - Charlotte in Charlotte, NC
White Oak Manor - Charlotte is a larger-sized nursing home facility in Charlotte, North Carolina (Mecklenburg county). The Nursing Home Site profile for White Oak Manor - Charlotte includes: Resident Health and Wellness, Ratings, Activities, Comparisons, Rehab Ratings, Directions, Surveys, and CMS Reviews.
White Oak Manor - Charlotte received an overall rating from CMS of 4 stars compared to the NC average of 3.04 and a National average of 3.32. Ratings from residents, family members, and visitors to our site are available below. We also recommend giving them a call to address any additional senior care, nursing care, and rehab questions you may have after reviewing their Nursing Home Site profile.
They have had 0 fine(s).
Totalling: $0.00.
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Resident Ratings
SNF, CCRS, and ALFs
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Wellness
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Resident, Visitor, CMS Ratings
White Oak Manor - Charlotte?
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Overall Rating: 4/5 (Full Ratings Below)
Additional Pages about White Oak Manor - Charlotte:
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White Oak Manor - Charlotte Profile Overview
Profile Links for White Oak Manor - Charlotte:
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Senior Care Glossary
Phone, Directions, and Map
They are located at the following address: 4009 Craig Avenue in Charlotte North Carolina 28211.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (704) 365-2620.
Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.
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Health and Demographics
The average age at White Oak Manor - Charlotte is approximately 81 years old.
The last time this data was collected they cared for at least 23 men and 41 women in a one year period that received Medicare benefits. This number fluctuates with each new resident.
Percentage of patients at White Oak Manor - Charlotte with the following conditions:
Resources SNF, CCRS, and ALFs Estate Planning Senior Care Dictionary Inspections Penalties Directions
Additional Care Home Services & Info
Medicare and Medicaid participation for White Oak Manor - Charlotte began on Nov 15, 1983.
Blood Admin, Clinical Labs, Dental Care, Dietary, Housekeeping, Mental Health, Nursing, Occupational Therapy, Pharmacy, Physician, Physician Extender, Podiatry, Physical Therapy, Social Work, Speech Pathology, Therapeutic Activities, Therapeutic Social Services, Therapeutic Qualified Activities, X-rays
Ownership Changes: 1
Last Ownership Change: 10-01-2002
Medicaid ID: 3415238
Financial Year End: 09-30
Medicare Administrative Contractor (MAC): BLUE CROSS (SOUTH CAROLINA)
CMS Regional Office: Atlanta
Area: Urban
Dually Certified Beds: 180
Multi-Facility Name: WHITE OAK MANAGEMENT INC
Staff Size
White Oak Manor - Charlotte provides (per day, per resident) an average of:
Weekend Staffing
Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.26 hours per day per resident (the national average is 1.4 hours).
Additionally, a Physical Therapist (PT) is available an average of 2.1 minutes per day per resident (the national average is 6 minutes).
Additional Staffing can be viewed below. Each number represents a Full-time Equivalent (FTE) Employee of the type listed above it at White Oak Manor - Charlotte. Read how FTE is defined.
COVID-19 Vaccine Information
Medicare and Medicaid Ratings
The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.
Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.
Overall Rating: 4 stars 
Health Inspection Rating: 4 stars
Staff Rating: 1 stars 
Quality Measures Rating: 5 stars 
Long Term Stay Rating: 5 stars
Short Term Stay Rating: stars 
Compare these ratings with one of the highest rated nursing homes in Charlotte:
Sharon Towers
Ratings are out of 5 with 5 being the best and 1 being the worst.
Ratings Comparison
White Oak Manor - Charlotte in CHARLOTTE, North Carolina has 180 beds compared to the North Carolina average of 103.91 and a National average of 106.16.
As of the last update they had a daily average of 124. residents compared to the NC average of 77.81 and a National average of 86.4.
This results in a 68.89% daily average occupancy rate compared to the North Carolina average of 74.88% and a national average of 81.38%.
White Oak Manor - Charlotte's star ratings compare as follows:
- Overall Rating:
4 stars compared to the NC average of 3.04 and a National average of 3.32. - Health Inspection Rating:
4 stars compared to the NC average of 2.85 and a National average of 2.77. - Staffing Rating:
1 stars compared to the NC average of 2.52 and a National average of 3.14. - Quality Measures Rating:
5 stars compared to the NC average of 3.39 and a National average of 3.62. - Long Term Stay Rating:
5 stars compared to the NC average of 3.07 and a National average of 3.33. - Short Term Stay Rating:
5 stars compared to the NC average of 3.47 and a National average of 3.12.
Averaging the available ratings gives an aggregate star rating of 3.17 for White Oak Manor - Charlotte versus the NC average of 2.62 and a national average of 3.20.
You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:
Inspection Results Penalty Enforcements
CMS Quality Reporting
This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.Rate of functional assessment and goal setting in treatment plans.
Value: 100.0%
Unadjusted rate of potentially preventable readmissions.
Value: 7.69
Risk-standardized rate of preventable readmissions.
Value: 10.32
Medicare Spending Per Beneficiary (MSPB) score for SNF residents.
Value: 1.05
Rate of medication review and follow-up for residents.
Value: 100.0%
Rate of SNF residents experiencing falls with major injury.
Value: 0.0%
Observed change in self-care score.
Value: 4.3
Observed change in mobility score.
Value: 9.1
Rate of residents at or above expected self-care ability at discharge.
Value: 39.1%
Rate of residents at or above expected mobility level at discharge.
Value: 26.1%
Rate of new or worsened pressure ulcers/injuries.
Value: 3.3%
Rate of COVID-19 vaccination among SNF healthcare personnel.
Value: 97.8%
Rate of flu vaccination among healthcare personnel.
Value: 64.5%
Resident details and Quality of Care
Measure Description: Percentage of short-stay residents who were rehospitalized after a nursing home admission
Resident Type: Short Stay
Observed Value: 18.18 (This is the actual score observed for the measure.)
Expected Value: 22.68 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Percentage of short-stay residents who had an outpatient emergency department visit
Resident Type: Short Stay
Observed Value: 13.64 (This is the actual score observed for the measure.)
Expected Value: 10.18 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Number of hospitalizations per 1000 long-stay resident days
Resident Type: Long Stay
Observed Value: 0.88 (This is the actual score observed for the measure.)
Expected Value: 1.35 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Number of outpatient emergency department visits per 1000 long-stay resident days
Resident Type: Long Stay
Observed Value: 0.47 (This is the actual score observed for the measure.)
Expected Value: 2.05 (This score is what we would typically expect given the standard conditions and models.)
Ownership, Operational, and Management for White Oak Manor - Charlotte
| Organization | Role |
|---|---|
| White Oak Manor Inc | 5% Or Greater Direct Ownership Interest |
| Cecil, Beth | 5% Or Greater Indirect Ownership Interest |
| Cecil, Bettye | 5% Or Greater Indirect Ownership Interest |
| Cecil, Dorothy | 5% Or Greater Indirect Ownership Interest |
| Cecil, Douglas | 5% Or Greater Indirect Ownership Interest |
| Cecil, Oliver | 5% Or Greater Indirect Ownership Interest |
| Feeser, Jeni | 5% Or Greater Indirect Ownership Interest |
| White Oak Management, Inc. | Operational/managerial Control |
| Barber, John | Director |
| Haney, David | Officer |
| Pack, Amanda | Managing Employee |
Hospitals near White Oak Manor - Charlotte
|
Presbyterian Hospital
200 Hawthorne Lane Box 33549 Charlotte, NC 28233 (704) 384-4000 Acute Care Hospitals |
Carolinas Med Center-mercy
2001 Vail Ave Charlotte, NC 28207 (704) 379-5000 Acute Care Hospitals |
|
Carolinas Medical Center/behav Health
1000 Blythe Blvd Charlotte, NC 28203 (704) 355-2000 Acute Care Hospitals |
Presbyterian-orthopaedic Hospital
1901 Randolph Rd Charlotte, NC 28207 (704) 316-2000 Acute Care Hospitals |
Compare White Oak Manor - Charlotte
Compare Charlotte North Carolina Nursing Homes and Facilities
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