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Willowbrooke Court Sc Ctr At Matthews Glen in Matthews, NC

Willowbrooke Court Sc Ctr At Matthews Glen is a smaller-sized nursing home facility in Matthews, North Carolina (Mecklenburg county). The Nursing Home Site profile for Willowbrooke Court Sc Ctr At Matthews Glen includes: Pricing, Visiting / Business Hours, Resident Health and Wellness, Ratings, Activities, Comparisons, Rehab Ratings, Directions, Surveys, and CMS Reviews.


Willowbrooke Court Sc Ctr At Matthews Glen received an overall rating from CMS of 5 stars compared to the NC average of 3.04 and a National average of 3.32. Ratings from residents, family members, and visitors to our site are available below. We also recommend giving them a call to address any additional senior care, nursing care, and rehab questions you may have after reviewing their Nursing Home Site profile.

They have had 1 fine(s).
Totalling: $650.00.


Nursing Home Activities Image 2
They have 15 beds and a daily average of 9.8 residents (which would leave,on average, 5 beds available). Willowbrooke Court Sc Ctr At Matthews Glen participates in Medicare and are classified as a Non profit - Corporation ownership. They offer residential councils. They are not located inside a hospital. They do not belong to a continuing care community.

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Resident Ratings SNF, CCRS, and ALFs Estate Planning Pricing Wellness Area Map Staffing Medicare Ratings Comparison Question Mark Icon Visiting and Business Hours

Due to COVID-19 and just new rules in general, many nursing homes have new procedures for visiting. We advise calling Willowbrooke Court Sc Ctr At Matthews Glen ( at (704) 845-6220 ) to see what their protocols are for visiting and placement appointments if you are not already familiar with them.

Monday
8:00 AM - 4:30 PM
Tuesday
8:00 AM - 4:30 PM
Wednesday
8:00 AM - 4:30 PM
Thursday
8:00 AM - 4:30 PM
Friday
8:00 AM - 4:30 PM
Inspection Magnifying Glass Icon Resident, Visitor, CMS Ratings
How would you rate your overall experience with:

Willowbrooke Court Sc Ctr At Matthews Glen?

Select a star to begin leaving your rating

CMS Logo Overall Rating: 5/5 (Full Ratings Below)



Additional Pages about Willowbrooke Court Sc Ctr At Matthews Glen:
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Inspection Magnifying Glass Icon Willowbrooke Court Sc Ctr At Matthews Glen Profile Overview
Nursing Home:
Willowbrooke Court Sc Ctr At Matthews Glen
Business Name:
Acts Retirement-life Communities Inc
CMS ID:
345326
Street Address:
740 PAVILION VIEW DRIVE
City:
Matthews
State:
North Carolina
Zip Code:
28105
CMS Rating:
5 star overall rating
Sprinklers:
Yes
Participation:
Medicare
Ownership:
Non profit - Corporation
In a Hospital:
No
Councils:
Residential Councils
Special Focus:
Continuing Care:
Yes

Profile Links for Willowbrooke Court Sc Ctr At Matthews Glen:
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Contact Info Icon Phone, Directions, and Map

They are located at the following address: 740 Pavilion View Drive in Matthews North Carolina 28105.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (704) 845-6220.




Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.

Click for Directions including Mobile Review Icon Prices and Length of Stay

According to our latest records from CMS, the average daily amount billed by Willowbrooke Court Sc Ctr At Matthews Glen to Medicare is $439.00 per day (compared to a North Carolina average of $633) and Medicare reimbursed them an average of $389.50 per day. Some accept this as payment in full. Coinsurance and other forms of Medicare and insurance can often help cover most, if not all, of the rest. It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more Here.

Please note that the pricing above is the average billed to Medicare. Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc). If you are interested in this facility you should contact Willowbrooke Court Sc Ctr At Matthews Glen directly for exact pricing and what options are available for you or your loved one's personal care needs.

Inspection Magnifying Glass Icon Health and Demographics

The average age at Willowbrooke Court Sc Ctr At Matthews Glen is approximately 88 years old.


The last time this data was collected they cared for at least 15 men and 27 women in a one year period that received Medicare benefits. This number fluctuates with each new resident.


Percentage of patients at Willowbrooke Court Sc Ctr At Matthews Glen with the following conditions:

Atrial Fibrillation
47.619%
Alzheimer's
54.762%
Asthma
9.524%
Cancer
11.905%
CHF
64.286%
COPD
21.429%
Depression
47.619%
Diabetes
35.714%
Hyperlipidemia
69.048%
IHD
66.667%
Osteoporosis
26.19%
RA or OA
54.762%
Schizophrenia
14.286%
Stroke
21.429%

Resources SNF, CCRS, and ALFs Estate Planning Senior Care Dictionary Inspections Penalties Directions

Activities and Services Icon Additional Care Home Services & Info

Medicare participation for Willowbrooke Court Sc Ctr At Matthews Glen (previously: Willowbrooke Court Sc Ctr At Plantation Estates) began on Sep 06, 1990.


Services Provided by Willowbrooke Court Sc Ctr At Matthews Glen include:
Clinical Labs, Dental Care, Dietary, Housekeeping, Mental Health, Nursing, Occupational Therapy, Pharmacy, Physician, Physician Extender, Podiatry, Physical Therapy, Social Work, Speech Pathology, Therapeutic Activities, Therapeutic Qualified Activities, X-rays

Ownership Changes: 0
Financial Year End: 12-31
Medicare Administrative Contractor (MAC): BLUE CROSS (NORTH CAROLINA)
CMS Regional Office: Atlanta
Area: Urban
Multi-Facility Name: ACTS RETIREMENT LIFE COMMUNITY

General Information Icon Staff Size

Willowbrooke Court Sc Ctr At Matthews Glen provides (per day, per resident) an average of:

Registered Nurse
59.4 minutes
LPN / LVN
79.8 minutes
CNA
127.8 minutes

Weekend Staffing

Total RN Weekend Hours:
0.7905 hours
Total Weekend Nursing:
4.14570 hours

Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 2.32 hours per day per resident (the national average is 1.4 hours).


Additionally, a Physical Therapist (PT) is available an average of 103.14 minutes per day per resident (the national average is 6 minutes).


Additional Staffing can be viewed below. Each number represents a Full-time Equivalent (FTE) Employee of the type listed above it at Willowbrooke Court Sc Ctr At Matthews Glen. Read how FTE is defined.

Administration
0.11
CNAs
6.77
Dentists
0.1
Dietitians
0.2
Food Service
2.29
LPN / LVN
2.96
Medical Director
0.04
Nurse Admin
0.63
Nursing Director
0.23
Physician
0.1
Physician Ext.
0.1
Podiatrist
0.1
Qualified Activities
0.42
RNs
3.27
Social Worker
0.23
General Information Icon COVID-19 Vaccine Information
Residents who completed primary Covid-19 vaccine
97.3%
Staff who completed primary Covid-19 vaccine
97.1%
Residents up-to-date on Covid-19 Boosters
80.0%
Staff up-to-date on Covid-19 boosters
20.0%
Ratings Icon Medicare and Medicaid Ratings

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.

Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.

Overall Rating: 5 stars 5 star overall rating

Health Inspection Rating: 4 stars 4 star health inspection rating

Staff Rating: 5 stars 5 star nurse staffing rating

Quality Measures Rating: 5 stars 5 star quality measures rating

Long Term Stay Rating: stars  star rn staff rating

Short Term Stay Rating: 5 stars 5 star rn staff rating


Ratings are out of 5 with 5 being the best and 1 being the worst.

See How the Overall Rating is CalculatedView North Carolina's Top Lists View All Matthews Nursing Homes Ratings Icon Ratings Comparison
Seniors in a Group Circle

Willowbrooke Court Sc Ctr At Matthews Glen in MATTHEWS, North Carolina has 15 beds compared to the North Carolina average of 103.91 and a National average of 106.16.

As of the last update they had a daily average of 9.8 residents compared to the NC average of 77.81 and a National average of 86.4.

This results in a 65.33% daily average occupancy rate compared to the North Carolina average of 74.88% and a national average of 81.38%.


Willowbrooke Court Sc Ctr At Matthews Glen's star ratings compare as follows:

  1. Overall Rating:
    5 stars compared to the NC average of 3.04 and a National average of 3.32.
  2. Health Inspection Rating:
    4 stars compared to the NC average of 2.85 and a National average of 2.77.
  3. Staffing Rating:
    5 stars compared to the NC average of 2.52 and a National average of 3.14.
  4. Quality Measures Rating:
    5 stars compared to the NC average of 3.39 and a National average of 3.62.
  5. Long Term Stay Rating:
    stars compared to the NC average of 3.07 and a National average of 3.33.
  6. Short Term Stay Rating:
    stars compared to the NC average of 3.47 and a National average of 3.12.

Averaging the available ratings gives an aggregate star rating of 4 for Willowbrooke Court Sc Ctr At Matthews Glen versus the NC average of 2.62 and a national average of 3.20.

You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:

Inspection Results Penalty Enforcements

Contact Info Icon CMS Quality Reporting This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.

Rate of functional assessment and goal setting in treatment plans.

Value: 100.0%


Unadjusted rate of potentially preventable readmissions.

Value: 4.55


Risk-standardized rate of preventable readmissions.

Value: 9.41


Observed rate of discharge to community.

Value: 50.00%


Risk-standardized rate of discharge to community.

Value: 50.89%


Medicare Spending Per Beneficiary (MSPB) score for SNF residents.

Value: 0.86


Rate of medication review and follow-up for residents.

Value: 100.0%


Rate of SNF residents experiencing falls with major injury.

Value: 0.0%


Observed change in self-care score.

Value: 11.4


Observed change in mobility score.

Value: 23.4


Rate of residents at or above expected self-care ability at discharge.

Value: 84.6%


Rate of residents at or above expected mobility level at discharge.

Value: 56.4%


Rate of new or worsened pressure ulcers/injuries.

Value: 0.0%


Observed rate of healthcare-associated infections leading to hospitalization.

Value: 0.00%


Rate of COVID-19 vaccination among SNF healthcare personnel.

Value: 98.8%


Rate of flu vaccination among healthcare personnel.

Value: 95.3%


Contact Info Icon Resident details and Quality of Care

Measure Description: Percentage of short-stay residents who were rehospitalized after a nursing home admission

Resident Type: Short Stay

Observed Value: 15.00 (This is the actual score observed for the measure.)

Expected Value: 15.53 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Percentage of short-stay residents who had an outpatient emergency department visit

Resident Type: Short Stay

Observed Value: 10.00 (This is the actual score observed for the measure.)

Expected Value: 7.91 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Number of hospitalizations per 1000 long-stay resident days

Resident Type: Long Stay

Observed Value: 0.00 (This is the actual score observed for the measure.)

Expected Value: 0.00 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Number of outpatient emergency department visits per 1000 long-stay resident days

Resident Type: Long Stay

Observed Value: 0.00 (This is the actual score observed for the measure.)

Expected Value: 0.00 (This score is what we would typically expect given the standard conditions and models.)


Question Mark Icon Ownership, Operational, and Management for Willowbrooke Court Sc Ctr At Matthews Glen
OrganizationRole
Acts Management Services, Inc.Operational/managerial Control
Allmond, SusanDirector
Clemens, ThomasDirector
Detweiler, HaroldDirector
Devenney, AnnlouiseDirector
Dunn, ThomasDirector
Esterhai, JohnDirector
Evans, RobertDirector
Gerner, ElricDirector
Grant, GeraldDirector
Gunn, GeorgeDirector
Jacobi, DonnaDirector
Kulathum, DilipDirector
Marcheschi, JohnDirector
Mashner, MarvinDirector
Christiansen, KarenOfficer
Fox, GlennOfficer
Winter, RichardOfficer
Hospital Icon Hospitals near Willowbrooke Court Sc Ctr At Matthews Glen
Presbyterian Hospital Matthews
1500 Matthews Twnshp Prkwy Box 3310
Matthews, NC 28106
(704) 384-6500
Acute Care Hospitals
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There are 15 Cities within 30 miles of 28105 Matthews, NC with Skilled Nursing Facilities

Albemarle Charlotte Concord Cornelius Gastonia Harrisburg Huntersville Indian Trail Kannapolis Marshville Matthews Monroe Pineville Stanley Waxhaw

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